Enter a new Master Password and confirm, then enter Master Password hint (optional but recommended).When the next window appears advising that Account Recovery has been detected and that you must immediately change your password, click OK to proceed.If prompted, complete steps for Multifactor Authentication (if it is enabled on your account).Enter this code into your browser, and click Verify. The system texts your phone a numeric code.Navigate to, enter your email address, then click Continue.This recovery option also requires a valid Recovery One Time Password, which is created when you log in to the LastPass web browser extension on your desktop and have not cleared your cache. This recovery method requires that you have already set up SMS recovery before you forget your Master Password ( LastPass has instructions here). Use SMS Recovery to Reset a Forgotten Master Password You can then use mobile account recovery for iOS or Android, allowing you to reset your Master Password using biometrics. Then, after logging in to the app on the phone, turn on Touch ID/Fingerprint or Face ID authentication. The easiest and most reliable way of resetting your password, regardless of how you typically use LastPass (desktop app, web browser extension, mobile app), is to install the LastPass App on your smartphone. Use Mobile Account Recovery for iOS or Android UW LastPass administrators cannot reset your password and have no access to any of your saved passwords. It’s very important to note that you must setup these methods before you forget your password. LastPass provides several methods to recover or reset your master password. Lastpass also supports a wide-variety of other multifactor options. This account controls access to passwords that likely can get to your most sensitive data–it deserves additional protection. UW Duo MFA is currently enabled on all LastPass accounts. Make sure you make the password memorable, we cannot recover or reset password. The LastPass Enterprise account password is not the same as your UW NetID password. You must then choose a LastPass Enterprise account password to complete creation. Within 60 minutes, this action will result in an email from LastPass with a time-limited invitation you can use to complete creation of your LastPass account. To do this, go to the UW Group named u_passman_users_requested in the Groups Service and click “Join this group”. To initiate enrollment, you first need to request an account. Enrolling for Managed Workstation Customers More information on creating that group can be found here. Non-MWS customers can also request accounts, though their team will first need to have an eligibility group created. (MWS customers are anyone who is a member of an eligibility group as designated by their MWS customer account contact). Managed Workstation Customers are able to enroll using the steps below. Productivity Platforms Service Design & GuidanceĪll UW Employees are eligible to request a LastPass Enterprise account.Productivity Platforms Recharge Services. Migrate from UW Office 365 to Personal Account.Migrate from UW Office 365 to UW Google.Migrate from UW Google to Personal Google. Migrate from UW Google to Personal, Non-Google Account.Migrate from UW Google to UW Office 365.Exporting Data from Google to Microsoft using Mover.io.Exporting Data from Google to Microsoft using ShareGate.
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